Crosspay Ltd (“Crosspay”, “us”, “our” or “we” is committed to protecting your data, privacy and financial details.
For the purpose of local Data Protection regulations, the data controller is Crosspay Ltd, Suites 3-4, Essex House, Upminster, RM14 2SJ
We may collect and process the following data about you:
Information you give us: You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes (but is not limited to) information you provide when you register to use our Website, transfer money using our Website and when you report a problem with our Website. The information you give us may include your name, date of birth, address, e-mail address and phone number, financial and credit card information, payment reason, personal description, geographic location, photograph, and copies of identification, address proof and other documents.
Information we collect about you: With regard to each of your visits to our Website we may automatically collect the following information:
Information we receive from other sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We also may receive information from the banks and other financial institutions you are using to transfer money to us. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your money transfer, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that highest levels of security are maintained to protect your data.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
We restrict access of your personal information to our employees who have a business reason for knowing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We have safeguarding procedures that comply with the relevant laws and regulations to protect your personal information from any unauthorised access.
Within our website we may have links to third party websites and if you decide to follow those links, Crosspay will not be responsible for the privacy practices or the content of those websites. They will have their own privacy policies, including cookies, and we urge you to review them.
In the very unlikely event of breach in the security of Personal Data, we will notify you if you are actually or potentially affected. In this event we will contact you via email, phone or publication on our Website. We reserve the right to delay notification if it is asked to do so by law enforcement or other authorities, or if giving notice immediately will increase the risk of harm to end-users overall.
Depending on applicable local laws, you may have the right to access information held about you. Your rights of access can be exercised in accordance with the relevant data protection legislation. Any access request may be subject to an administrative fee to meet our costs in providing you with the requested details.
Such requests can be made by sending an email to email@example.com
Updated: 18 January 2016